United Gold Group

Collector notes

Visiting a coin shop

A few notes before you walk into United Gold Group in Los Angeles, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Do not walk in at closing with a suitcase

   Five minutes to close is time to pick up a hold, not to dump an estate. Large lots take time to weigh, look up, and talk through. Call earlier in the day and ask when they can give you a proper look. A shop that is locking the door still has to balance the register and get home.

2. 02

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

3. 03

   Call ahead with a large collection or an estate

   A suitcase is not a walk-in impulse. Tell them roughly what you have and when you can come. They may want a second set of hands or a block of time. That is how you get a fair look instead of a glance between other customers.

4. 04

   Bring coins in a way they can actually look at them

   Trays, albums, and labeled bags beat a torn grocery sack. Do not pour coins onto glass. Hand them a box they can work through. Dirt, food, and loose batteries in the same tin make a poor first impression and a slower look.

5. 05

   A real look takes more than thirty seconds

   Dates, mint marks, damage, weight, and whether something is collectible or melt all take time. Do not rush a careful dealer. Do not dump two hundred coins and ask for a number while you check email. Stay with the lot. Answer questions.