Top Dollar Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Top Dollar Exchange in Hacienda Heights, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

2. 02

   Do not make a deal with another customer at the counter

   If you overhear what someone is selling, that is not an invitation. Do not offer to buy their coins, do not quote a price over their shoulder, and do not ask the shop to “introduce you.” The counter is the shop’s workplace. Side deals in the aisle put the dealer in an ugly spot and make other customers uncomfortable.

3. 03

   When metals jump, the shop gets busier

   A sharp day in gold or silver fills the parking lot. Offers take longer. Lines get real. If you can wait a quieter day, you will get a better conversation. If you cannot, bring patience and a simple list of what you have.

4. 04

   Regulars get easier visits because they are known

   Introduce yourself. Come back. Pay as you said you would. The second visit is almost always smoother than the first. A local shop is a relationship, not a vending machine. That works in your favor when you have something unusual.

5. 05

   Decide how you want to be paid before the offer

   If you are selling, know whether you need cash today, a check, or time to think. Changing the method after they have made a number can change the number. A clear “I would like a check if we agree” at the start saves a second conversation.