Presidential Metals Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Presidential Metals Exchange in Palm Beach Gardens, FL. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Bring identification on a larger visit

   A license in the car does not help at the counter. If you might sell, buy something expensive, or move cash, bring ID in with you. It speeds things up and avoids an awkward pause after you already agreed.

2. 02

   A hold is a promise. Mean it.

   If they hold a coin for you, ask how long and how you pay. Come back or call. Do not park the same piece at two shops. Dealers remember the customer who used a hold as a free option. They also remember the one who did what they said.

3. 03

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

4. 04

   Cameras and a locked door are normal

   Buzz-in doors, counters, and cameras protect the shop and the people in it. They are not aimed at you personally. Follow the house rules. If you are asked to wait to be let in, wait. That is a well-run store, not a cold shoulder.

5. 05

   If you are getting another offer, say so up front

   On a large lot it is fair to hear more than one shop. Tell them. A good dealer would rather know than spend an hour and find out you were only using them for a number. Do not treat a courtesy look as free inventory research for the next counter the same afternoon.