Montgomery Chandler, Inc

Collector notes

Visiting a coin shop

A few notes before you walk into Montgomery Chandler, Inc in Silsbee, TX. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Insurance and probate need different paperwork

   If a lawyer, an executor, or an insurer sent you, say so. Bring what papers you have. The shop may not be the appraiser you need, and they will tell you. That honesty is useful. It is better than leaving with the wrong kind of number.

2. 02

   Show week can empty the shop — or pack it

   If the dealer is on the road, the store may be closed or on shorter hours. If they just got back, they may be unpacking. Check this listing for upcoming shows and call if your visit is important. It is not personal. The bourse is part of the business.

3. 03

   Regulars get easier visits because they are known

   Introduce yourself. Come back. Pay as you said you would. The second visit is almost always smoother than the first. A local shop is a relationship, not a vending machine. That works in your favor when you have something unusual.

4. 04

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

5. 05

   Kids are welcome when they stay with you

   Most shops like young collectors. Keep children next to you, not behind the counter or in the cases. Hands off other people’s coins. A short visit with one or two questions beats a long visit where the dealer is watching the room instead of helping you.