Diamond & Gold Buyers of Pittsburgh

Collector notes

Visiting a coin shop

A few notes before you walk into Diamond & Gold Buyers of Pittsburgh in West Mifflin, PA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   A buy offer is not an appraisal

   An offer is what this shop will pay today. An appraisal is a written opinion, often for insurance or an estate, and it is a different service. If you need a document, say that first. Do not treat a verbal number as a formal appraisal.

2. 02

   Decide how you want to be paid before the offer

   If you are selling, know whether you need cash today, a check, or time to think. Changing the method after they have made a number can change the number. A clear “I would like a check if we agree” at the start saves a second conversation.

3. 03

   A written inventory helps on an estate

   Even a notebook list is better than a surprise pile. Heirs who write down what they think they have get a cleaner visit. If you are the executor, bring that fact and any papers. The shop can work faster when they are not inventing the catalog with you.

4. 04

   If you feel rushed, you can pause

   You are allowed to say you need a minute. You are allowed to pack up and think. You are not required to decide while someone is waiting behind you — step aside and let them go. A good shop would rather you be sure than sorry.

5. 05

   Ask before you photograph coins or people

   A picture of a piece in the case is often fine. A picture of another customer, an open buy, or the register is not. Ask first. Many shops are happy to let you shoot a coin you are considering. They are not a film set.