Beverly Hills Precious Metals Exchange, Inc.

Collector notes

Visiting a coin shop

A few notes before you walk into Beverly Hills Precious Metals Exchange, Inc. in Beverly Hills, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

2. 02

   They do not have to buy what you brought

   A shop can pass on tokens, damaged coins, or a category they do not handle. “We don’t buy that” is information. Ask who might. Do not argue them into a box they cannot use. A clean no today keeps the door open next time.

3. 03

   Insurance and probate need different paperwork

   If a lawyer, an executor, or an insurer sent you, say so. Bring what papers you have. The shop may not be the appraiser you need, and they will tell you. That honesty is useful. It is better than leaving with the wrong kind of number.

4. 04

   Show week can empty the shop — or pack it

   If the dealer is on the road, the store may be closed or on shorter hours. If they just got back, they may be unpacking. Check this listing for upcoming shows and call if your visit is important. It is not personal. The bourse is part of the business.

5. 05

   Ask before you touch anything in the case

   The dealer will hand you a coin or put it on a pad. Do not reach into a tray or slide a slab toward yourself. Handle coins by the edges if they are raw. If you drop something, say so immediately.